Before you travel, please make sure to visit Mount Rainier’s travel information page for closures and road updates. More info →
If you have questions or comments about your visit to Paradise Inn or National Park Inn, we’d love to hear from you.
We are pleased to offer you the opportunity to fill out our hotel’s guest satisfaction survey. Your comments and feedback are very important to our hotel and they help us continue to provide exceptional service. Request our satisfaction survey by emailing or calling us.
Rainier Guest Services, LLC
PO Box 108
55106 Kernahan Road E.
Ashford, WA 98304
|6am-5pm PST||6am-5pm PST|
For new reservations, changes or cancelations please call 855-755-2275
*Please note that all changes made to bookings arranged with outside agencies must be made through the agency itself. Contact your booking agent with all updates you have.
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We will respond to your email Monday through Friday during our normal business hours.
For items left at the National Park Inn, call 360-569-2411
For items left at the Paradise Inn, call 360-569-2413
For items left at the park (trails, campgrounds, visitor centers, etc.), call 360-569-6608.