With the on going health crisis we face in our country we have spent a great deal of time determining the best course of action to keep all of our guests and associates safe and healthy. It is with a heavy heart we are announcing The Paradise Inn will not open this summer.  The National Park Inn is now OPEN, limited services available,  with a strong emphasis on cleanliness, health and safety. Rainier Guest Service retail and eatery operations throughout the park will be available with limited hours and services. We will be reaching out to guests with current reservations at Paradise Inn to modify and/or re-book the stay.  We would like to invite you to stay with us in the future and allow us the opportunity to provide you with exceptional hospitality in this iconic park.

DUE TO THE CURRENT CHANGE SHORTAGE IN THE UNITED STATES WE STRONGLY SUGGEST OUR GUESTS USE CREDIT/DEBIT CARDS FOR TRANSACTIONS WITHIN THE PARK.

Contact Us

If you have questions or comments about your visit to Paradise Inn or National Park Inn, we’d love to hear from you.

We are pleased to offer you the opportunity to fill out our hotel’s guest satisfaction survey. Your comments and feedback are very important to our hotel and they help us continue to provide exceptional service. Request our satisfaction survey by emailing or calling us.


Mailing Address

Rainier Guest Services, LLC
PO Box 108
55106 Kernahan Road E.
Ashford, WA 98304

Phone Number

Phone: 360-569-2275 or 855-755-2275
Fax: 360-569-2770



Monday-Friday  Saturday-Sunday (11/1/2019-6/15/2020)
Currently closed please email [email protected] for immediate assistance. Closed

*Please note that all changes made to bookings arranged with outside agencies must be made through the agency itself. Contact your booking agent with all updates you have.



For group requests, please fill out the correct form and email to us.

GROUP MEAL REQUEST FORM GROUP ROOM BLOCK REQUEST FORM

We will respond to your email Monday through Friday during our normal business hours.


For items left at the National Park Inn, call 360-569-2411
For items left at the Paradise Inn, call 360-569-2413
For items left at the park (trails, campgrounds, visitor centers, etc.), call 360-569-6608.